Yes, we have qualified opticians available at all our branches, and optometrists are also present at most locations to provide expert eye tests, advice, and assistance in selecting the right lenses for your needs. Feel free to visit any of our branches, and our team will be happy to assist you.

Our branches are open during the following hours:

Monday to Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: 9:00 AM - 2:00 PM

Please note that specific branches may have slight variations in operating hours. For public holidays or special occasions, we recommend calling your nearest branch to confirm their hours of operation.

Our team of opticians can assist you in selecting eyewear that complements your face shape. We also offer virtual try-on options to help you find the perfect pair.

While walk-ins are welcome, we recommend making an appointment to ensure you are seen at your preferred time. You can easily schedule an appointment by calling your nearest branch.

It’s generally recommended to have an eye exam at least once a year. For children,eye exams should be done every 6 months. However, if you have specific vision concerns or a medical history of eye conditions, more frequent exams may be necessary. Our optometrists can provide personalized recommendations based on your needs.

A refraction eye test typically takes about 10-15 minutes. However, if you're undergoing a comprehensive eye test, it can take anywhere from 30 to 60 minutes, depending on the specific tests required. Our optometrists will ensure that all necessary tests are conducted to provide you with the best possible care.

Eye tests are free when you purchase a frame or eyewear from us. If you require an eye test report for any other reason, the charges will be applicable.

Yes, we recommend having an eye exam every one to two years to ensure your prescription is up-to-date. Even if you have a prescription, your vision or eye health could change over time, and a routine check-up is essential.

We offer the following eye examinations:

Refraction Test: To determine your prescription for glasses or contact lenses.

Color Vision Test: To assess your ability to distinguish between different colors.

Eye Health Checkup: To evaluate the overall health of your eyes.

Please note that the Eye Health Checkup, which includes assessments for conditions like cataracts, glaucoma, and retinal issues, is only available at our Delkanda branch.

Yes, we can make prescription lenses for your sunglasses. You can choose from a variety of frame styles and lens types, including polarized lenses for better UV protection.

We take great pride in serving customers across all age groups and walks of life. Our diverse eyewear collection includes renowned international brands like Prada, Burberry, Emporio Armani, Tom Ford, Bvlgari, Lindberg, Maui Jim, Boss, Cartier, Gucci, Porsche Design, Mont Blanc, and many more. Along with these premium selections, we also provide a wide array of cost-effective eyewear options, To stay ahead of the curve, we frequently refresh our inventory, so be sure to visit us often to explore the latest trends, styles, and collections. As authorized dealers for all the designer brands available in-store and online, we can assure you that every pair of glasses and sunglasses is genuine and authentic. Our eyewear comes in a variety of price ranges, designed to meet the needs of our diverse clientele, whether based on profession, vision needs, or budget.

The time to prepare your eyewear depends on your prescription and any customizations, such as lens type and coatings. For standard lenses, the process is usually quicker, while specialty lenses (like bifocals or high-index lenses) may take slightly longer. Our team will provide you with an estimated timeframe based on your specific requirements.

Please note that all optical purchases are custom orders and cannot be resold, making them non-refundable. Once the order process begins, cancellations are not possible. However, we are committed to ensuring your satisfaction and will gladly assist you in selecting the perfect products during your visit.

Yes, we offer warranties for frames depending on the brand and material. Here are the general warranty details for frames:

Standard Frames: Typically come with a 6 months warranty.

Premium Frames (e.g., Designer or Imported Brands): Usually have a 1-year warranty.

Frame Adjustments: Any frame adjustments for comfort (e.g., nose pad or temple adjustments) are typically free within the warranty period.

The warranty covers defects in materials and workmanship, and is valid only for the original purchaser. It applies to manufacturing defects but excludes damage from misuse, accidents, unauthorized repairs, and environmental factors.

Claims must be made within the warranty period, and the product must be returned with proof of purchase. We reserve the right to repair or replace the product at our discretion. Warranty is void if tampered with or modified. This warranty does not cover incidental or consequential damages."

If your frame is damaged within the warranty period due to a manufacturing defect, we will either repair or replace the frame, depending on the severity of the issue. If the frame is out of warranty, repair services may still be available for a nominal charge.

Yes, we offer free frame adjustments to ensure your eyewear fits comfortably. This includes adjustments for the nose pads, temples, and overall frame fit.

Yes, we offer repairs for damaged frames, including adjustments and minor fixes. Repairs are typically free of charge for customers within the warranty period, but for frames outside of warranty, a nominal fee may apply depending on the extent of the damage.

We offer a wide range of lenses to suit different vision needs, including single vision, progressive, bifocal, photochromic, and high-index lenses. Additionally, we provide specialty lenses, such as blue light blocking and anti-glare coatings, as well as sports and safety lenses for specific activities.

We offer Synchronic lenses, crafted with German technology, known for their exceptional clarity, durability, and high performance. Additionally, we provide Premium Zeiss lenses, which are renowned for their superior optics and advanced technology, delivering precise vision for the best possible visual experience.

We provide warranties for certain types of lenses to ensure quality and customer satisfaction. Here’s an overview:

Zeiss Lenses: 1-year warranty on coatings.

Synchronic Lenses: 6-month warranty on coatings

The warranty covers defects in the lens material, coatings (such as anti-glare, anti scratch, etc.), and any issues arising from the manufacturing process. It does not cover damage caused by accidental impact, scratches, or wear due to regular usage.

Yes, we offer several coatings to enhance the performance and durability of your lenses, including:

Anti-Reflective Coating: Reduces glare for clearer vision.

Anti-Scratch Coating: Protects lenses from minor surface damage.

UV Protection Coating: Blocks harmful ultraviolet rays.

Blue Light Filtering Coating: Protects eyes from digital screen strain.

Hydrophobic Coating: Makes lenses resistant to water, smudges, and fingerprints.

Yes, we offer seasonal promotions and discounts, as well as special offers for first-time customers. Keep an eye on our website, social media platforms or subscribe to our newsletter for the latest deals.