ELLE BLACK SQUARE PLASTIC FRAME

Shipping Rates

Shipping rates are calculated based on delivery address & products purchased.

Below shipping rates apply:

• Colombo 1-15 - Rs. 250/=
• Colombo Suburbs - Rs. 300/=
• Outstation – Rs. 400/=

Customers outside of Sri Lanka may also be liable for any customs and import duty, quotas, permits, product restrictions and other local requirements. 

Delivery

We’ll send you an email when your order has been dispatched with your tracking details so you can easily track your order.

General product(s) are dispatched within 3 working days from our distribution centre in Colombo, Sri Lanka.

After dispatch, all International orders may take up to 3-10 business days*. 

*Above timing is an estimate only and may be longer for rural deliveries, during public holidays & promo periods.

Returns Policy

Not quite what you wanted? No problem. You can return your product(s) up to 7 days from the date you receive your order.

To return your product, email your request to shop@jmw.lk

Return Eligibility

To be eligible for a return:

• Item(s) must be returned within 7 days of received order
• In it's original condition with tags and packaging. 
• Include proof of purchase with return – ie: order confirmation number.
• Custom items such as lenses are non exchangeable. 

Gift cards are exempt from being returned or refunded. 

Refunds Process

Once your return is received and inspected, we will contact you to notify the status of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 working days. 

Exchanges / Damaged goods

We take every effort to make sure that your purchase arrives to you in perfect condition. Should you experience a problem with your order, please email the team at shop@jmw.lk and we will do our utmost to resolve the issue.

Questions?

If you have any questions about current orders, please contact us through our live chat or at shop@jmw.lk

Welcome to Wickramarachchi Opticians, your go-to destination for premium eyewear. We're here to guide you on maintaining the longevity and pristine appearance of your spectacle frames, all while ensuring crystal-clear vision. As a leading online optical retailer specializing in frames and sunglasses, we understand the importance of eyewear care. Follow these expert tips to keep your frames in top condition: 

Handle with Care:

Gently handle your glasses with both hands to prevent misalignment or scratches. Avoid gripping them by the lenses to maintain their pristine condition.

Temperature Control:

Protect your eyewear from excessive heat, as high temperatures can damage lens coatings and warp frames. Avoid leaving your glasses in hot cars or other environments with extreme heat.

Secure Storage Solutions:

Safeguard your eyewear by storing them in a protective case when not in use. This shields your glasses from dust and potential scratches, ensuring they stay in optimal condition.

Regular Cleaning Routine:

Keep your lenses and frames clean by establishing a regular cleaning routine. Use a microfiber cleaning cloth to gently wipe away smudges and fingerprints for clear vision and a polished appearance.

Say No to Harsh Chemicals:

Protect your glasses from damage by avoiding harsh chemicals and household cleaners. Stick to eyewear-friendly solutions and products, such as ZEISS Lens for effective yet gentle cleaning.

Discover ZEISS Lens Wipes:

Elevate your eyewear care with ZEISS Lens Wipes, designed for convenient, on-the-go cleaning. These pre-moistened, disposable wipes are individually wrapped, providing a quick and effective solution for smudge-free lenses and frames.

How to Use ZEISS Lens Wipes:

1. Unwrap the individual packet and unfold the wipe.
2. Gently wipe the lenses and frames to remove smudges and dirt.
3. For stubborn spots, apply gentle pressure, ensuring no damage to the lenses.
4. Allow the lenses to air dry or use a clean, dry microfiber cloth for a streak-free finish. 

Regular Adjustments:

Optimize your eyewear comfort by scheduling regular adjustments with your optician. Properly fitted glasses enhance comfort and contribute to a seamless wearing experience.

Professional Cleaning Services:

Consider professional cleaning services from your optician for a thorough cleaning. Specialized equipment can tackle dirt and grime that may be challenging to remove at home.

Incorporate these tips into your eyewear care routine to enhance the lifespan of your glasses and enjoy an optimal visual experience.

Care for your eyewear, and let your vision shine!